The Board recognizes situations may arise in the operation of the District which are of concern to citizens. The Board believes that constructive criticism can assist in improving the quality of the education program and in meeting individual student needs more effectively. The Board also places trust in its employees and desires to support their actions in a manner which frees them from unnecessary or unwarranted criticism and complaints.
Citizens shall make any complaints in a constructive and professional manner. Complaints should be presented only to proper authority, who is the supervisor of the activity or function, the principal, or the Superintendent. It is the goal of the board to resolve citizen complaints at the lowest organizational level.
If the complaint cannot be resolved by a licensed employee, the citizen may discuss the matter with the principal within five calendar days of the employee’s decision. If the matter cannot be resolved by the principal, the citizen may discuss it with the Superintendent within five calendar days after speaking with the principal.
If the matter is not satisfactorily resolved by the Superintendent, the citizen may ask to have the matter placed on the Board agenda of a regularly scheduled board meeting in compliance with Board policy. The Board has complete discretion regarding whether to place the matter on the Board agenda.
(April 6, 2020)